Training Programs Coordinator

SGS Consulting; Kansas City (MO); On-site; USD 38,000 - 50,000; Full time

Job summary

SGS Consulting is seeking an Office Coordinator to support training operations across LMS, IT, and class logistics in the Kansas City area. You will coordinate materials, assist in vendor and partner communications, handle Tier 2 support, and help with scheduling and reporting to ensure smooth program delivery.

The role emphasizes strong people skills, time management, and attention to detail, with opportunities to contribute across training initiatives.

Qualifications

• Soft skills in people/communication, time management, attention to detail.
• Office Coordinator experience preferred.
• Experience coordinating training or events is a plus.

Responsibilities

• Support training activities across LMS, IT, software/hardware, and training programs.
• Provide materials, document processes, and procure items for training.
• Assist in development and delivery of training to partners, staff and customers.
• Collaborate with staff, partners, and customers on coordination tasks.
• Handle Tier 2 phone support for channel partners and customers.
• Provide recommendations to Learning Service Providers.
• Process communications, training materials, and reports using defined tools.
• Monitor LMS revenues/expenses and perform charge-backs.
• Assist marketing or class enrollment via roster analysis and telemarketing.
• Generate supervisor reports for actions.
• Assist with shipping, deliveries, catering, and facility service/supplier mgmt.

Skills

Customer liaison

Scheduling

Communication

Time management

Budget management

Office coordination

Tools

SharePoint

Job description

SGS Consulting is seeking an Office Coordinator to support training operations across LMS, IT, and class logistics in the Kansas City area. You will coordinate materials, assist in vendor and partner communications, handle Tier 2 support, and help with scheduling and reporting to ensure smooth program delivery.

The role emphasizes strong people skills, time management, and attention to detail, with opportunities to contribute across training initiatives.