Towing Logistics Coordinator

RB Global Inc.; Sacramento (CA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

RB Global Inc. is seeking a Dispatcher to manage towing resources and ensure on-time pickups and deliveries. The role emphasizes outstanding customer service to towing partners and proactive capacity planning to support branch growth.

Responsibilities include coordinating tow resources, monitoring performance metrics, and maintaining safety and policy compliance across transportation activities. This is a full-time position located in California.

Qualifications

• 2+ years customer service experience and 1+ years direct dispatch.
• Experience coordinating towing operations and resources is a plus.

Responsibilities

• Direct activities related to towing operations and on-time performance goals.
• Manage tow truck resources and assign work efficiently to optimize productivity.
• Plan future day resource requirements and coordinate with towers to line up required truck resources.
• Identify when demand exceeds tow truck capacity and refer to part-time networks for additional resources.
• Monitor transportation costs and identify opportunities for cost savings.

Skills

Customer service

Dispatch coordination

Job description

RB Global Inc. is seeking a Dispatcher to manage towing resources and ensure on-time pickups and deliveries. The role emphasizes outstanding customer service to towing partners and proactive capacity planning to support branch growth.

Responsibilities include coordinating tow resources, monitoring performance metrics, and maintaining safety and policy compliance across transportation activities. This is a full-time position located in California.