Tow Truck Operator — Precision Towing & Customer Focus

RB Global Inc.; Columbus (OH); On-site; USD 51,577,000 - 74,501,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k match 100% up to 4%

Job summary

RB Global is seeking a tow truck driver to provide best-in-class towing services for inbound and outbound light-duty vehicles, including motorcycles and travel trailers. You will coordinate with the Dispatch Team to meet due dates and keep customers informed with timely status updates.

You will perform pre- and post-trip inspections, safely tow customer vehicles, and document events with images and required paperwork.

Qualifications

• Minimum 1-year towing/transport experience.
• Must be attentive and drive with care.
• Must possess route planning and efficiency skills.
• Ability to deal with hazards and obstructions when presented.
• Customer service skills.
• General mechanical knowledge of trucks and automobiles.
• Detail oriented.
• Excellent written and oral communication skills.
• Possess a valid Class D Drivers License with a clean driving record
• Willingness to work 12-14hr shifts including weekend and holidays
• Dispatch experience
• outdoors year-round

Responsibilities

• Safely operate company tow trucks and tow light duty vehicles without causing damage to vehicles in tow.
• Perform pre and post trip inspections to ensure towed vehciles are not damaged.
• Safely tow customer vehicles.
• Perform pre and post trip inspections to ensure tow trucks are in good working order and comply with all safety requirements.
• Collaberate with the IAA Dispatch Team and be a positive influence.
• Provide excellent customer service.
• Record all pickup and delivery events, and capture all necessary information, including images, on the IAA Tow App.
• Verify title information when title pickup is required with the assigned vehicle, and communicate any discrepencies with the IAA Dispatch Team.
• Ensure all assigned tow jobs are completed on, or before, the due date.
• Other duties as assigned per business needs.

Skills

Towing experience

Route planning

Hazard handling

Customer service

Mechanical knowledge

Detail oriented

Written and verbal communication

Class D license

Weekend shifts

Dispatch experience

Outdoor work year-round

Job description

RB Global is seeking a tow truck driver to provide best-in-class towing services for inbound and outbound light-duty vehicles, including motorcycles and travel trailers. You will coordinate with the Dispatch Team to meet due dates and keep customers informed with timely status updates.

You will perform pre- and post-trip inspections, safely tow customer vehicles, and document events with images and required paperwork.