Tow Truck Operator — Light-Duty Towing & Dispatch

Ritchie Bros.; Greenwood (LA); On-site; USD 1,929,000 - 3,031,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with company match

15 days PTO per year

Job summary

RB Global is seeking a tow truck driver to deliver best-in-class towing services for light duty vehicles, including motorcycles and trailers, across the yard network. You will handle inbound and outbound towing, communicate status updates to dispatch, and ensure all paperwork, imaging, and title verification are completed accurately.

Responsibilities include safety inspections, customer service, and timely execution of pickups and deliveries.

Qualifications

• Minimum 1-year towing/transport experience.
• Must be attentive and drive with care.
• Must possess route planning and efficiency skills.
• Ability to deal with hazards and obstructions when presented.
• Customer service skills.
• General mechanical knowledge of trucks and automobiles.
• Detail oriented.
• Excellent written and oral communication skills.
• Possess a valid Class D Drivers License with a clean driving record.
• Willingness to work 12-14hr shifts including weekend and holidays.
• Dispatch experience.
• outdoors year-round.

Responsibilities

• Safely operate company tow trucks and tow light duty vehicles without causing damage to vehicles in tow.
• Perform pre and post trip inspections to ensure towed vehicles are not damaged.
• Safely tow customer vehicles.
• Perform pre and post trip inspections to ensure tow trucks are in good working order and comply with all safety requirements.
• Collaborate with the IAA Dispatch Team and be a positive influence.
• Provide excellent customer service.
• Record all pickup and delivery events, and capture all necessary information, including images, on the IAA Tow App.
• Verify title information when title pickup is required with the assigned vehicle, and communicate any discrepancies with the IAA Dispatch Team.
• Ensure all assigned tow jobs are completed on, or before, the due date.
• Other duties as assigned per business needs.

Skills

1 year towing experience

Attentive driving

Route planning

Hazard handling

Customer service

Mechanical knowledge

Attention to detail

Strong communication

Valid Class D license

Willing to work long shifts

Dispatch experience

Outdoor work year-round

Job description

RB Global is seeking a tow truck driver to deliver best-in-class towing services for light duty vehicles, including motorcycles and trailers, across the yard network. You will handle inbound and outbound towing, communicate status updates to dispatch, and ensure all paperwork, imaging, and title verification are completed accurately.

Responsibilities include safety inspections, customer service, and timely execution of pickups and deliveries.