Tow Truck Operator — Dispatch-Savvy & Customer-Focused

RB Global Inc.; Georgia; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan with company match

15 days of PTO

Job summary

RB Global is seeking a tow truck driver to provide best-in-class towing service for a diversified customer base. You will handle inbound/outbound towing of light duty vehicles, perform pre/post trip inspections, and communicate with customers and the Dispatch Team.

Optical imaging, title verification, and efficient route execution are required. In this role you will work 12–14 hour shifts including weekends and holidays, with outdoor work year-round.

Qualifications

• Minimum 1-year towing / transport experience.
• Must be attentive and drive with care.
• Must possess route planning and efficiency skills.
• Ability to deal with hazards and obstructions when presented.
• Customer service skills.
• General mechanical knowledge of trucks and automobiles.
• Detail oriented.
• Excellent written and oral communication skills.
• Possess a valid Class D Drivers License with a clean driving record
• Willingness to work 12-14hr shifts including weekend and holidays
• Dispatch experience
• outdoors year-round

Responsibilities

• Safely operate company tow trucks and tow light duty vehicles without causing damage to vehicles in tow.
• Perform pre and post trip inspections to ensure towed vehciles are not damaged.
• Safely tow customer vehicles.
• Perform pre and post trip inspections to ensure tow trucks are in good working order and comply with all safety requirements.
• Collaberate with the IAA Dispatch Team and be a positive influence.
• Provide excellent customer service.
• Record all pickup and delivery events, and capture all necessary information, including images, on the IAA Tow App.
• Verify title information when title pickup is required with the assigned vehicle, and communicate any discrepencies with the IAA Dispatch Team.
• Ensure all assigned tow jobs are completed on, or before, the due date.
• Other duties as assigned per business needs.

Job description

RB Global is seeking a tow truck driver to provide best-in-class towing service for a diversified customer base. You will handle inbound/outbound towing of light duty vehicles, perform pre/post trip inspections, and communicate with customers and the Dispatch Team.

Optical imaging, title verification, and efficient route execution are required. In this role you will work 12–14 hour shifts including weekends and holidays, with outdoor work year-round.