Tour Receptionist — $20/hr + Benefits, PTO & Growth

capitalvacations; Kissimmee (FL); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k)

Paid Time Off

Employee Travel Perks

Paid Training

Career Growth Opportunities

Job summary

Capital Vacations is seeking a friendly and organized Tour Receptionist for a full-time position. This role involves welcoming guests, coordinating tour arrivals, and providing support to the Sales and Marketing teams.

The ideal candidate must have a High School Diploma or GED and should possess strong communication and organizational skills. The role includes a starting pay of $20.00 per hour and various employee benefits including Medical, Dental & Vision insurance.

Qualifications

• High School Diploma or GED required.
• Previous administrative, receptionist, front desk, or customer service experience preferred.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Welcome and check in guests for their scheduled tours.
• Assist guests with payments, reservations, and general resort information.
• Answer incoming phone calls and provide exceptional customer service.
• Prepare daily tour reports and communicate updates to Sales Leadership.
• Coordinate with Sales Managers regarding owner gifts and tour logistics.
• Maintain a clean, organized, and professional reception area.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Bilingual (English/Spanish)

Education

High School Diploma or GED

Job description

Capital Vacations is seeking a friendly and organized Tour Receptionist for a full-time position. This role involves welcoming guests, coordinating tour arrivals, and providing support to the Sales and Marketing teams.

The ideal candidate must have a High School Diploma or GED and should possess strong communication and organizational skills. The role includes a starting pay of $20.00 per hour and various employee benefits including Medical, Dental & Vision insurance.