Total Rewards Operations Lead - Hybrid & Tech-Forward

QVC, Inc.; West Chester (Chester County); Hybrid; USD 130,000 - 180,000; Full time

Benefits offered by this job

Health care benefits starting day 1

401(k)

Tuition reimbursement

Paid time off

Employee assistance program

Parental leave

Paid volunteer hours

Company discounts

Job summary

QVC Group, Inc. is seeking a Senior Manager, Total Rewards Operations to lead day-to-day administration, governance and improvement of total rewards programs from West Chester, PA.

This hybrid role requires onsite presence several days per month and collaborative cross-functional partnership across HR, Payroll, Finance and Legal. You will manage annual cycles, benefits enrollment and vendor relations while driving tech-forward Workday enhancements and ensuring compliance with ERISA, ACA and

Qualifications

• 8+ years of total rewards, compensation, benefits, HR operations, or related experience.
• Experience with HR technology platforms such as Workday, ADP, ServiceNow, or similar systems.
• Bachelor’s degree in HR, Business Admin, Finance, or related field, or equivalent experience.

Responsibilities

• Lead operational delivery for total rewards programs, ensuring accurate administration of compensation, benefits, wellbeing, and related employee programs.
• Develop and deliver a tech-forward strategy to improve Total Rewards processes, including optimizing Workday functionality.
• Manage recurring total rewards processes: annual compensation cycles, benefits enrollment, vendor file feeds, eligibility audits, employee communications, and issue resolution.
• Partner with HR Business Partners, Payroll, HRIS, Finance, Legal, and external vendors to deliver programs on time, within budget, and aligned with business priorities.
• Support implementation of new programs, policy changes, system enhancements, acquisitions, integrations, and other initiatives impacting total rewards operations.

Skills

Total rewards

Compensation

Benefits

HR operations

Workday

ADP

ServiceNow

Education

Bachelor's degree in Human Resources, Business Administration, Finance, or related field

Tools

Workday

ADP

ServiceNow

Job description

QVC Group, Inc. is seeking a Senior Manager, Total Rewards Operations to lead day-to-day administration, governance and improvement of total rewards programs from West Chester, PA.

This hybrid role requires onsite presence several days per month and collaborative cross-functional partnership across HR, Payroll, Finance and Legal. You will manage annual cycles, benefits enrollment and vendor relations while driving tech-forward Workday enhancements and ensuring compliance with ERISA, ACA and