Senior Manager, Total Rewards Operations

Jobtailor; New Jersey; On-site; USD 110,000 - 160,000; Full time

Job summary

Jobtailor is seeking a senior Total Rewards leader to oversee compensation, benefits, and wellbeing programs for our US operations. You will drive a tech-forward agenda by optimizing Workday and related HR systems, while managing annual cycles, enrollments, audits, and vendor relationships.

Based onsite in West Chester, PA several days per month, you will collaborate with HRBP, Payroll, HRIS, Finance, and Legal to deliver programs on time and within budget.

Qualifications

• 8+ years of total rewards/HR operations or related experience.
• Experience managing complex processes, recurring cycles, audits or compliance.
• Experience with HR tech platforms such as Workday, ADP, ServiceNow.
• Bachelor's degree or equivalent professional experience.
• Must reside in Delaware, New Jersey, or Pennsylvania and be onsite in West Chester, PA several days per month.

Responsibilities

• Lead operational delivery for total rewards programs, ensuring accurate administration of compensation, benefits, wellbeing, and related employee programs.
• Develop and deliver a tech-forward strategy to improve Total Rewards processes, including optimizing Workday functionality.
• Manage recurring total rewards processes such as annual compensation cycles, benefits enrollment, vendor file feeds, eligibility audits, employee communications, and issue resolution.
• Partner with HR Business Partners, Payroll, HRIS, Finance, Legal, and external vendors to deliver programs on time, within budget, and aligned with business priorities.
• Support the implementation of new programs, policy changes, system enhancements, acquisitions, integrations, and other business initiatives impacting total rewards operations.
• Report to the Senior Director, Total Rewards.

Skills

Total Rewards Management

Compensation Administration

Benefits Administration

Workday Optimization

Compliance Knowledge

Education

Bachelor's degree in HR/Business/Finance

Tools

Workday

ADP

ServiceNow

Job description

• Lead operational delivery for total rewards programs, ensuring accurate administration of compensation, benefits, wellbeing, and related employee programs
• Develop and deliver a tech-forward strategy to improve Total Rewards processes, including identifying opportunities to better optimize Workday functionality
• Manage recurring total rewards processes such as annual compensation cycles, benefits enrollment, vendor file feeds, eligibility audits, employee communications, and issue resolution
• Partner with HR Business Partners, Payroll, HRIS, Finance, Legal, and external vendors to ensure programs are delivered on time, within budget, and aligned with business priorities
• Support the implementation of new programs, policy changes, system enhancements, acquisitions, integrations, and other business initiatives impacting total rewards operations
• Report to the Senior Director, Total Rewards

Requirements

• 8+ years of relevant experience in total rewards, compensation, benefits, HR operations, or a related field
• Experience managing complex processes, recurring operational cycles, vendor relationships, audits, or compliance-driven activities
• Experience with HR technology platforms such as Workday, ADP, ServiceNow, or similar systems
• Strong knowledge of compensation, benefits, and related compliance requirements, including ERISA, ACA, COBRA, FLSA, pay equity, data privacy, and wage and hour requirements
• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field, or equivalent professional experience
• Must reside in Delaware, New Jersey, or Pennsylvania
• Must be available to work onsite in West Chester, PA several days per month
• Relocation assistance is not available

Core Competencies

Demonstrates extensive experience in managing total rewards programs, including compensation and benefits administration, while leveraging HR technology platforms like Workday to optimize processes. Strong understanding of compliance requirements and operational cycles is essential for effective program delivery.

Highest-signal resume keywords

• Total Rewards Management
• Compensation Administration
• Benefits Administration
• Workday Optimization
• Compliance Knowledge

ATS Optimization Keywords

Hard Skills

• Total Rewards Programs
• Compensation
• Benefits
• HR Operations
• Operational Cycles
• Vendor Management
• Audits
• Compliance Requirements
• Data Privacy
• Pay Equity

Industry Keywords

• ERISA
• ACA
• COBRA
• FLSA
• Wage and Hour Requirements

Tools & Technologies

• Workday
• ADP
• ServiceNow