To-Go Pro: Guest Experience & Orders Lead

TGI Fridays; Bensalem Township (Bucks County); On-site; USD 25,000 - 33,000; Full time

Job summary

TGI Fridays is hiring a Shift Supervisor for the To Go Pro role. The position involves greeting guests on arrival and departure, handling to-go orders, and ensuring excellent service standards.

Responsibilities include answering calls, describing menu items, promoting specials, and packaging To Go orders with accuracy. The role requires clear communication in a fast-paced environment and the ability to stand for long periods.

Qualifications

• Must be able to carry natural conversation with guests without sounding scripted or intrusive.
• Clear greetings and farewells to guests; understand requests for assistance.
• Ability to lift 30 lbs and stand 6-8 hours.

Responsibilities

• Prompts calls and provides appropriate service to guests.
• Inform guests of current promotions and handoff to service staff.
• Keep the delivery/To Go area clean and organized.

Skills

Customer service

Communication

Multitasking

Reading menus

Greet guests

Job description

TGI Fridays is hiring a Shift Supervisor for the To Go Pro role. The position involves greeting guests on arrival and departure, handling to-go orders, and ensuring excellent service standards.

Responsibilities include answering calls, describing menu items, promoting specials, and packaging To Go orders with accuracy. The role requires clear communication in a fast-paced environment and the ability to stand for long periods.