To Go Operations Lead - Online Orders & Front End

Food Lion; Southern Shores (NC); In loco; USD 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Food Lion is seeking a Front End Lead for To Go operations in Southern Shores, NC. You will hire, train and develop department associates, supervise daily duties and ensure high levels of customer service while managing schedules and costs.

You will partner with managers to keep fresh orders on track, address out-of-stocks, and uphold safety and quality standards. A high school diploma and Certified Food Safety Manager accreditation (or training) are preferred.

Competenze

• High school graduate or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be accredited as a Certified Food Safety Manager or complete training within 90 days.

Mansioni

• Manage Food Lion To Go operations, including hiring, training and developing department associates
• Supervise performance of department staff and conduct regular performance appraisals
• Maintain effective work schedules to meet online order demand and minimize customer disruption
• Provide leadership to promote Guiding Principles, Core Values, Vision and Strategy
• Support achievement of budgeted financial and operating results
• Collaborate with department managers to ensure fresh orders and handle out-of-stocks
• Ensure returns-to-stock are prompt, especially for refrigerated items
• Model outstanding customer service and apply product knowledge to meet customer needs
• Control expenses through proper ordering and equipment care
• Understand scheduling, sales, wage percent, interviewing, hiring and training activities
• Identify unsafe conditions and take corrective action
• Record and report accidents; comply with local, state and federal regulations
• Adhere to company guidelines, policies and security standards
• Complete CBT, Training Packet and Training Aid courses
• Provide recognition and constructive counseling to improve satisfaction and sales
• Meet physical requirements of the position with/without accommodations

Conoscenze

Leadership

Customer service

Store operations

Communication

Problem solving

Food safety knowledge

Formazione

High school diploma or equivalent

Descrizione del lavoro

Food Lion is seeking a Front End Lead for To Go operations in Southern Shores, NC. You will hire, train and develop department associates, supervise daily duties and ensure high levels of customer service while managing schedules and costs.

You will partner with managers to keep fresh orders on track, address out-of-stocks, and uphold safety and quality standards. A high school diploma and Certified Food Safety Manager accreditation (or training) are preferred.