Retail To-Go Operations Lead

Food Lion; Moncks Corner (SC); On-site; USD 42,000 - 64,000; Full time

Job summary

Food Lion in Moncks Corner, SC is seeking a Front End/To Go Operations Leader to manage the To Go program and lead store associates. The role involves hiring, training, scheduling, and maintaining service quality to support online orders and in-store customers.

You will drive customer satisfaction, supervise performance, and partner with department managers to ensure timely, accurate order fulfillment while upholding Food Lion efficiency and safety standards.

Qualifications

• High school diploma preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements for specific job functions.
• Accreditation as a Certified Food Safety Manager or ability to achieve within 90 days.

Responsibilities

• Manage Food Lion To Go operations, including hiring, training and developing department associates.
• Supervise performance and conduct formal appraisals for direct reports.
• Maintain effective work schedules for To Go associates to meet online order traffic.
• Provide leadership to promote Food Lion Guiding Principles and values.
• Support achievement of budgeted financial and operating results.
• Partner with department managers to ensure fresh orders and handle out-of-stock items.

Skills

Team leadership

Customer service

Interpersonal skills

Communication

Willingness to learn multiple tasks

Education

High school diploma

Certified Food Safety Manager

Tools

ACIS

CBT training

Job description

Food Lion in Moncks Corner, SC is seeking a Front End/To Go Operations Leader to manage the To Go program and lead store associates. The role involves hiring, training, scheduling, and maintaining service quality to support online orders and in-store customers.

You will drive customer satisfaction, supervise performance, and partner with department managers to ensure timely, accurate order fulfillment while upholding Food Lion efficiency and safety standards.