TMS & Esketamine Therapy Technician

Neuronetics, Inc. / Greenbrook Mental Wellness Centers

San Diego (CA)

On-site

USD 30,000 - 34,000

Full time

6 days ago

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Benefits offered by this job

401(k) match

Paid time off

Medical coverage

Dental coverage

Vision coverage

Training & certification

Job summary

Greenbrook Mental Wellness Centers in Mission Valley is seeking a Patient-Centered Technician to administer TMS and esketamine therapies in an outpatient setting. The role involves device setup, monitoring, PHQ-9/QIDS-SR16 scoring, documentation in the EHR, and coordinating with providers to support patient care.

Full-time, Monday–Friday, 8-hour shifts between 7am and 7pm, with some variation and travel to other center locations as needed.

Qualifications

High School Diploma or equivalent required; stable, consistent work in fast-paced care/service roles preferred.
Bachelor's or Associate degree or clinical certification preferred plus 1+ year of relevant work experience.
Proficiency in MS Office and ability to learn EMR/EHR/CRM systems; strong written and verbal communication required.

Responsibilities

Deliver TMS or esketamine treatment per provider protocols.
Collect informed consent forms and administer rating scales (PHQ-9, QIDS-SR16).
Monitor patients and address discomfort following provider orders.
Document sessions in the EHR and communicate concerns to management or providers.
Schedule visits, handle checkouts, and assist with insurance and billing workflows.
Maintain equipment, medications, and supplies; ensure proper disposal of unused meds.
Deliver monthly device variance reports to management.
Answer phones, follow up with patients, and maintain medical records.