TMS & Esketamine Care Technician — Patient-Centered

Neuronetics, Inc.; San Diego (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive pay $22–$25/hr

Comprehensive benefits: 401(k), PTO, +

Specialized training in TMS & esketami

Transportation required

Job summary

Greenbrook Mental Wellness Centers seeks a Patient-Centered Technician for our Mission Valley outpatient centers. You will deliver TMS and esketamine therapies, monitor patients, and document care in the EHR while maintaining high standards of safety and empathy.

This full-time role requires visiting multiple centers regionally, with shifts between 7am–7pm. You’ll receive specialized training, competitive pay, and a comprehensive benefits package as part of a collaborative care team.

Qualifications

• High School Diploma and stable work in fast-paced patient or customer care roles.
• Preferred: Bachelor’s or Associate degree or equivalent clinical certification plus 1 year of experience.
• Proficiency in Microsoft Office and EMR/EHR/CRM systems; strong written and verbal communication.

Responsibilities

• Deliver TMS or esketamine treatment per protocols, including device setup and monitoring.
• Administer PHQ-9/QIDS-SR16 and collect informed consent forms.
• Document sessions in the EHR and communicate with management and providers.
• Schedule visits, handle checkouts, and support insurance and billing workflows.
• Maintain equipment, supplies, and proper disposal of devices and medications.
• Maintain current trainings and comply with HIPAA, OSHA, and related laws.

Skills

Proactive Collaborator

Patient-Centered Professional

Detail-Oriented

Education

High School Diploma

Bachelor’s/Associate degree or cert

Tools

Microsoft Office Suite

EMR/EHRs

CRMs

Job description

Greenbrook Mental Wellness Centers seeks a Patient-Centered Technician for our Mission Valley outpatient centers. You will deliver TMS and esketamine therapies, monitor patients, and document care in the EHR while maintaining high standards of safety and empathy.

This full-time role requires visiting multiple centers regionally, with shifts between 7am–7pm. You’ll receive specialized training, competitive pay, and a comprehensive benefits package as part of a collaborative care team.