TMS & Esketamine Care Technician | Full-Time, Flexible Hours

Neuronetics, Inc.; Greensboro (NC); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Medical, dental, and vision coverage

Ongoing training and certification inT

Job summary

Greenbrook Mental Wellness Centers is seeking a patient-centered technician to deliver TMS and esketamine therapies in Greensboro, NC. The role includes documenting responses, maintaining patient records, and coordinating scheduling across centers with travel as needed.

You will work full-time with training provided, travel between area centers on short notice, and support billing processes while ensuring high-quality patient care and accurate documentation.

Qualifications

• Minimum qualifications: High School Diploma, an Associate's Degree, or equivalent clinical certification, plus relevant fast-paced patient or customer care experience.
• Preferred: Bachelor's Degree in Psychology, Social Work or related Human Services field; and about one year healthcare work/internship experience.
• Proficiency in MS Office and EHR systems; strong written and verbal communication.

Responsibilities

• Provide comprehensive patient care: administer TMS and esketamine per clinical guidelines, monitor responses, record psychiatric scales, address discomfort.
• Ensure patient well-being and accurate record-keeping: maintain EHR, manage scheduling, check-in/out, and financial procedures.
• Support operational efficiency: assist with insurance and billing processes as needed.

Skills

Patient care

TMS therapy

Esketamine therapy

Communication skills

Travel readiness

EHR proficiency

MS Office

BLS certification

Education

High School Diploma

Associate's Degree

Bachelor's Degree in Psychology/Social Work

Tools

AdvancedMD

SalesForce

Job description

Greenbrook Mental Wellness Centers is seeking a patient-centered technician to deliver TMS and esketamine therapies in Greensboro, NC. The role includes documenting responses, maintaining patient records, and coordinating scheduling across centers with travel as needed.

You will work full-time with training provided, travel between area centers on short notice, and support billing processes while ensuring high-quality patient care and accurate documentation.