Titles & Registrations Specialist II — Customer Focused

South Carolina Department of Motor Vehicles; Columbia (SC); Vor Ort; USD 34.000 - 44.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

15 days vacation

15 days sick leave

13 holidays

Retirement plan

Deferred compensation

Zusammenfassung

The South Carolina DMV seeks a Titles and Registrations Specialist to join the Vehicle Services/Titles & Registration unit at SCDMV Headquarters in Blythewood. This role supports customers by processing transactions, answering inquiries, and ensuring accurate records and documentation.

Responsibilities include using the Phoenix system for data entry, responding to inquiries, advising on payment and documentation, and maintaining tracking and cash handling workflows.

Qualifikationen

• High school diploma or equivalent required.
• Ability to learn and explain DMV policies and procedures.
• Basic computer skills and data entry accuracy.

Aufgaben

• Process transactions using Phoenix for vehicle records and related documents.
• Respond to routine customer inquiries via mail, phone, email.
• Advise customers on payments, services and required documentation.
• Maintain tracking for mail, inquiries, and cash drawer accuracy.
• Review documents for accuracy and prepare for scanning.
• Perform other related duties as required.

Kenntnisse

Customer service

Communication skills

Basic computer skills

Reliability

Ausbildung

High school diploma or equivalent

Tools

Phoenix system

Jobbeschreibung

The South Carolina DMV seeks a Titles and Registrations Specialist to join the Vehicle Services/Titles & Registration unit at SCDMV Headquarters in Blythewood. This role supports customers by processing transactions, answering inquiries, and ensuring accurate records and documentation.

Responsibilities include using the Phoenix system for data entry, responding to inquiries, advising on payment and documentation, and maintaining tracking and cash handling workflows.