Titles & Registrations Specialist II — Customer-First

State of South Carolina; South Carolina; Presencial; USD 34.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Vacation leave

Sick leave

Paid holidays

Retirement plan

Employee Assistance Program

Descripción de la vacante

The South Carolina Department of Motor Vehicles is seeking a Titles & Registration Specialist II for the Vehicle Services/Titles & Registration unit at SCDMV Headquarters in Blythewood, SC. You will process transactions, assist customers and prepare documents for scanning, using Phoenix and other DMV systems, while ensuring accuracy and compliance.

Required: a high school diploma or equivalent; ability to learn policy, communicate clearly in writing and speech, basic computer skills, and

Formación

• Experience in customer service or public-facing roles.
• Ability to communicate effectively, both orally and in writing.
• Proficient in basic computer skills and data entry.

Responsabilidades

• Processes transactions using Phoenix to include, but not limited to, de-tiling mobile homes, salvage, notice of vehicle sold and lien releases.
• Responds daily to routine inquiries from customers by mail and through various methods of communication including telephone and email.
• Advises customers on appropriate actions for payment, services and required documentation; resolves problems through records research.
• Maintains tracking systems and reconciles transaction reports; ensures accurate cash drawer.
• Reviews documents for accuracy and compliance; prepares documents for scanning.

Conocimientos

Customer service

Oral & written communication

Data entry

Computer skills

Discretion

Educación

High school diploma or equivalent

Descripción del empleo

The South Carolina Department of Motor Vehicles is seeking a Titles & Registration Specialist II for the Vehicle Services/Titles & Registration unit at SCDMV Headquarters in Blythewood, SC. You will process transactions, assist customers and prepare documents for scanning, using Phoenix and other DMV systems, while ensuring accuracy and compliance.

Required: a high school diploma or equivalent; ability to learn policy, communicate clearly in writing and speech, basic computer skills, and