Title Service Specialist — Fast Ownership Transfers

Ritchie Bros. Auctioneers, Inc.; United States; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

15 days PTO

Job summary

IAA Holdings, LLC (IAA) is seeking a Title Service Representative to secure documents for vehicle title applications, communicate with customers, and ensure compliance with state requirements. The role involves processing titles, entering data, and providing exceptional service across inbound calls, emails, and mail.

The position requires reviewing documentation, resolving discrepancies, and staying current with title regulations across multiple states.

Qualifications

• 1-2 years State/National title processing experience.
• Knowledge of title and salvage title requirements.
• Ability to maintain customer databases.

Responsibilities

• Review and process documentation for insurance and remarketing customers.
• Process incoming salvage titles from multiple states and set for sale.
• Keep up-to-date on title regulations by learning current title/salvage laws.
• Provide excellent customer service and support to partners.

Skills

Customer service

Maintaining customer databases

Education

1-2 years state/title processing experience

Tools

Outlook

Word

Excel

PowerPoint

Job description

IAA Holdings, LLC (IAA) is seeking a Title Service Representative to secure documents for vehicle title applications, communicate with customers, and ensure compliance with state requirements. The role involves processing titles, entering data, and providing exceptional service across inbound calls, emails, and mail.

The position requires reviewing documentation, resolving discrepancies, and staying current with title regulations across multiple states.