Title Services Specialist — Multistate Processing, PTO + 401k

Ritchie Bros. Auctioneers, Inc.; Latham (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Paid time off

Job summary

IAA Holdings, LLC (IAA) is seeking a Title Service Representative to secure documents and manage title transfer applications across multiple states. You will interact with customers and vehicle owners, resolve issues, and ensure compliance with state requirements.

The role involves processing salvage titles, maintaining customer databases, and performing clerical duties while upholding a culture of accountability and integrity.

Qualifications

• 1–2 years state/national title processing experience.
• Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint).
• Knowledge of title regulations & salvage title requirements.

Responsibilities

• Review and process documentation for title transfers and insurance/remarketing customers.
• Provide excellent customer service via phone, email, and in-person interactions.
• Enter title data into the IAA operating system and maintain up-to-date records.
• Resolve discrepancies and communicate with customers and vehicle owners.
• Stay current with title/salvage laws across multiple states.
• Assist with other office functions as needed.

Skills

Title processing

MS Office

Education

High School Diploma

Tools

Outlook

Word

Excel

PowerPoint

Job description

IAA Holdings, LLC (IAA) is seeking a Title Service Representative to secure documents and manage title transfer applications across multiple states. You will interact with customers and vehicle owners, resolve issues, and ensure compliance with state requirements.

The role involves processing salvage titles, maintaining customer databases, and performing clerical duties while upholding a culture of accountability and integrity.