Title Processing Lead | Compliance & Quality Champion

TSP talent; Carmel (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

TSP talent in Carmel, IN seeks a Lead Title Processing Team to oversee daily title processing for independent auto dealers and field branches, ensuring compliant, accurate, and secure handling of vehicle titles.

You will coach staff, manage escalations, drive workflow improvements, maintain audit readiness, and ensure records are complete and timely across all title-related activities.

Qualifications

• Strong knowledge of title processing and related regulatory requirements.
• Detail-oriented with a focus on quality assurance and compliance.
• Proven leadership and coaching skills.
• Ability to manage escalations and maintain secure documentation practices.
• Process improvement mindset with strong organizational and communication skills.

Responsibilities

• Oversee daily title processing operations for independent auto dealers and field branches.
• Manage regulatory compliance, quality checks, documentation, and secure title handling procedures.
• Lead and coach team members, supporting performance and process consistency.
• Handle escalations and resolve complex title-processing issues.
• Improve workflows to enhance accuracy, efficiency, and audit readiness.

Job description

TSP talent in Carmel, IN seeks a Lead Title Processing Team to oversee daily title processing for independent auto dealers and field branches, ensuring compliant, accurate, and secure handling of vehicle titles.

You will coach staff, manage escalations, drive workflow improvements, maintain audit readiness, and ensure records are complete and timely across all title-related activities.