Vehicle Title Specialist — Detail-Driven & Customer-First

Openlane; Carmel (IN); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Medical & dental & vision

401K / RRSP

Paid vacation & sick time

Maternity/paternity leave

Disability & life insurance

Employee assistance program

Tuition reimbursement

Volunteer day

Career growth

Descripción de la vacante

OPENLANE in Carmel, IN is seeking a Title Issue Specialist to handle title processing with a customer-first mindset. You will investigate and resolve title issues, communicate with dealers and lienholders, and ensure timely title dispatch.

The role requires meticulous attention to detail and the ability to work independently on complex cases. The ideal candidate has 3+ years of vehicle title experience and strong written and verbal communication skills to deliver accurate results and exceptional

Formación

• 3+ years of experience in vehicle title processing.
• Excellent written and verbal communication skills.
• Exceptional attention to detail and strong organizational abilities.
• Ability to troubleshoot and resolve end-user issues or escalate when needed.

Responsabilidades

• Handle incoming title issues promptly via email, text, and phone.
• Ensure title issues are resolved or escalated to the appropriate department.
• Verify accuracy and marketability of vehicle titles from various states.
• Collaborate with agencies, customers, and lienholders to resolve issues.
• Dispatch titles promptly to buying dealers.

Conocimientos

Title processing

Customer service

Attention to detail

Communication

Descripción del empleo

OPENLANE in Carmel, IN is seeking a Title Issue Specialist to handle title processing with a customer-first mindset. You will investigate and resolve title issues, communicate with dealers and lienholders, and ensure timely title dispatch.

The role requires meticulous attention to detail and the ability to work independently on complex cases. The ideal candidate has 3+ years of vehicle title experience and strong written and verbal communication skills to deliver accurate results and exceptional