Title & Compliance Specialist – Customer-Focused Processor

Ritchie Bros. Auctioneers, Inc.; Commerce City (CO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with company match

Paid time off (15 days/year)

Job summary

Ritchie Bros. Auctioneers, Inc. is seeking a Title Specialist to secure and process documents required to transfer vehicle titles.

You will communicate with customers, handle title discrepancies, and ensure compliance with state regulations while maintaining accurate data in the RB operating system. Responsibilities include reviewing documents, processing salvage titles, and delivering excellent customer support across calls, emails, and in-person interactions.

Qualifications

• 1-2 years State/National title processing experience.
• 2-3 years knowledge in title and salvage title requirements.
• Maintaining customer databases.
• Proficient in MS Office Suite; Outlook, Word, Excel, PowerPoint.

Responsibilities

• Review and process documentation for title transfers
• Process incoming salvage titles and set for sale
• Maintain up-to-date knowledge of title regulations
• Provide timely customer service and support
• Enter information from titles into the operating system
• Respond to customer questions and resolve issues

Skills

Title processing

Salvage titles

Customer service

Database maintenance

Tools

Outlook

Word

Excel

PowerPoint

Job description

Ritchie Bros. Auctioneers, Inc. is seeking a Title Specialist to secure and process documents required to transfer vehicle titles.

You will communicate with customers, handle title discrepancies, and ensure compliance with state regulations while maintaining accurate data in the RB operating system. Responsibilities include reviewing documents, processing salvage titles, and delivering excellent customer support across calls, emails, and in-person interactions.