Tile Department Lead & Sales Training Coach

Floor & Decor; Lafayette (LA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

401k match

ESPP

Medical insurance

Paid holidays

Volunteer time off

Job summary

Floor & Decor in Lafayette, LA seeks a dedicated trainer to develop Product Sales Specialists and ensure customers receive outstanding service with in-depth product knowledge. You will drive the company philosophy of the basic P’s of retail and lead the team in merchandising, pricing, and showroom execution.

The role emphasizes safety, effective communication, and hands-on demonstrations, with opportunities for career advancement within a busy home improvement environment.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of customer service/sales experience.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Train and develop Product Sales Specialists.
• Deliver exceptional customer service and product information.
• Oversee merchandising, pricing, and department organization.
• Run product demonstrations and customer education classes.
• Process transactions at checkout and handle refunds per guidelines.
• Ensure safe lifting practices and forklift certification where required.

Skills

Customer service

Sales experience

Excellent communication

Multi-tasking

Education

High School Diploma or GED

Tools

POS system

Job description

Floor & Decor in Lafayette, LA seeks a dedicated trainer to develop Product Sales Specialists and ensure customers receive outstanding service with in-depth product knowledge. You will drive the company philosophy of the basic P’s of retail and lead the team in merchandising, pricing, and showroom execution.

The role emphasizes safety, effective communication, and hands-on demonstrations, with opportunities for career advancement within a busy home improvement environment.