Tile Department Lead | Training & Customer Experience

Floor & Decor Holdings Inc. (old); Arlington (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401k match

Employee Stock Purchase Plan

Medical Insurance

Dental Insurance

Vision Insurance

Paid vacation

Sick leave

Paid holidays

Volunteer time off

Job summary

Floor & Decor is seeking a role focused on training Product Sales Specialists and delivering outstanding customer service. The position emphasizes understanding merchandise, installation basics and driving the company philosophy of the basic P’s of retail: People, Position, Product, Presentation, Price, Promotion, Purchasing.

Candidates should have a High School Diploma or GED and at least one year of customer service or sales experience, with strong verbal and written communication skills.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service/sales experience or equivalent.
• Excellent communication skills (verbal & written).

Responsibilities

• Act and work in a manner consistent with company values.
• Provide direction to product sales specialists for high-quality customer service.
• Complete product specialist certification courses.
• Demonstrate understanding of merchandise and installation.
• Ensure merchandising, pricing and organization of the department.

Skills

Customer service

Sales experience

Communication skills

Education

High School Diploma or GED

Job description

Floor & Decor is seeking a role focused on training Product Sales Specialists and delivering outstanding customer service. The position emphasizes understanding merchandise, installation basics and driving the company philosophy of the basic P’s of retail: People, Position, Product, Presentation, Price, Promotion, Purchasing.

Candidates should have a High School Diploma or GED and at least one year of customer service or sales experience, with strong verbal and written communication skills.