Thoracic Unit Care Coordinator

Mass General Brigham; Boston (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Mass General Brigham is seeking an Administrative Support professional to assist clinicians and staff in an inpatient unit. You will liaise with patients, families and care teams, organize priorities, and handle confidential information to help smooth patient flow and admissions processes.

The role requires 2–3 years of experience, strong MS Office skills, and familiarity with medical terminology. It offers on-site work with a patient-focused team and opportunities to collaborate across

Qualifications

• High School Diploma or equivalent required; an associate degree in a related field preferred.
• 2–3 years of administrative support experience in healthcare or similar setting.
• Proficiency with MS Office and basic EMR systems; strong organization and proofreading skills.

Responsibilities

• Greet patients and visitors, provide professional interactions in person and by phone.
• Receive, prioritize, organize, and manage information at the central nursing station and unit.
• Schedule consultations, tests, procedures, and patient transport to other departments.
• Enter admissions, discharges, and transfers into the electronic medical record accurately.
• Coordinate with ancillary services to obtain equipment, services, and supplies; track status.
• Assist manager with payroll or staff scheduling; supervise unit secretaries as needed.

Skills

Communication

Interpersonal skills

Time management

Proofreading

Medical terminology

Education

High School Diploma or Equivalent

Associate’s Degree Related Field of Study preferred

Tools

MS Office

Job description

Mass General Brigham is seeking an Administrative Support professional to assist clinicians and staff in an inpatient unit. You will liaise with patients, families and care teams, organize priorities, and handle confidential information to help smooth patient flow and admissions processes.

The role requires 2–3 years of experience, strong MS Office skills, and familiarity with medical terminology. It offers on-site work with a patient-focused team and opportunities to collaborate across