Therapy Front Desk Specialist (Float) - Benefits & Scheduling

Florida Orthopaedic Institute; Tampa (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Career growth opportunities

Job security and stability

Job summary

Florida Orthopaedic Institute in Tampa is seeking a Therapy Services Representative responsible for overseeing all aspects of front office functions in therapy. This includes greeting patients, verifying benefits, scheduling, and financial collections.

The ideal candidate has a high school diploma, excellent customer service skills, and at least one year of experience in a medical environment. Full-time opportunities offer room for career advancement and a balanced work life.

Qualifications

• Must have excellent customer service skills.
• Minimum 1 year experience in the medical environment.

Responsibilities

• Provide excellent customer service at all times.
• Obtain therapy benefits for all patients two days in advance.
• Monitor patient visit count and obtain reauthorization as needed.

Skills

Customer service

Multi-tasking

Education

High School Diploma or equivalent

Job description

Florida Orthopaedic Institute in Tampa is seeking a Therapy Services Representative responsible for overseeing all aspects of front office functions in therapy. This includes greeting patients, verifying benefits, scheduling, and financial collections.

The ideal candidate has a high school diploma, excellent customer service skills, and at least one year of experience in a medical environment. Full-time opportunities offer room for career advancement and a balanced work life.