Therapy Front Desk Specialist - Benefits & Scheduling

Florida Orthopaedic Institute; Saint Petersburg (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Career growth opportunities

Job security and stability

Dynamic Therapy Services team environment

Job summary

Florida Orthopaedic Institute is seeking a Therapy Services Representative to manage the front desk operations of our Therapy department. This includes greeting patients, verifying benefits, scheduling appointments, collecting payments, and ensuring compliance with company policies.

We require a high school diploma, excellent customer service skills, and at least one year of experience in a medical environment. Join us for a fulfilling career with opportunities for growth and support in a vibrant team!

Qualifications

• Minimum 1 year experience in the medical environment.
• Proficient in multi-tasking in a busy environment.

Responsibilities

• Greet patients and handle front-end office functions.
• Obtain therapy benefits and authorizations.
• Schedule therapy visits for new and established patients.
• Collect co-payments and explain new patient paperwork.

Skills

Excellent customer service skills

Ability to multi-task

Education

High School Diploma or equivalent

Job description

Florida Orthopaedic Institute is seeking a Therapy Services Representative to manage the front desk operations of our Therapy department. This includes greeting patients, verifying benefits, scheduling appointments, collecting payments, and ensuring compliance with company policies.

We require a high school diploma, excellent customer service skills, and at least one year of experience in a medical environment. Join us for a fulfilling career with opportunities for growth and support in a vibrant team!