Therapy Front Desk & Scheduling Specialist

City of Lincoln; Eugene (OR); On-site; USD 38,000 - 46,000; Full time

Job summary

Slocum is seeking a full-time Scheduling and Reception Clerk for the Therapy department. You will greet patients, verify demographics, enter new insurance, and manage scheduling using NextGen EHR. This position involves patient-facing duties and coordination with therapists.

Experience in a medical office with scheduling is required or preferred. This role is on-site and offers benefits as part of a full-time package.

Qualifications

• Experience with patient scheduling in a medical office.
• Therapy experience is preferred.
• Strong communication and organization skills.

Responsibilities

• Create accounts and verify demographics; edit as needed.
• Take phone calls and walk-ins for scheduling.
• Create cases for therapy in NextGen EHR.
• Document in patient EHR.
• Verify orders and schedule with appropriate therapist.
• Forward medical concerns to the appropriate department.
• Collect co-pays and payments on account.
• Notify staff to obtain authorization.
• Coordinate care with scheduling department.

Skills

Customer service

Phone communication

Medical office experience

Data entry

Tools

NextGen EHR

Insurance verification system

Billing software

Job description

Slocum is seeking a full-time Scheduling and Reception Clerk for the Therapy department. You will greet patients, verify demographics, enter new insurance, and manage scheduling using NextGen EHR. This position involves patient-facing duties and coordination with therapists.

Experience in a medical office with scheduling is required or preferred. This role is on-site and offers benefits as part of a full-time package.