Medical Clinic Office Coordinator | Scheduling & Billing

THERAPYSOUTH; Auburn (AL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off + holidays

Retirement plan

Job summary

TherapySouth is seeking an Office Coordinator to manage day-to-day operational and administrative tasks at the clinic. You will handle scheduling, insurance verification, and patient balances to ensure smooth front-desk flow.

The role requires a high school diploma and prior medical office experience, with responsibility for payments, documentation, and coordination with case managers and referrals.

Qualifications

• High school diploma or equivalent is required.
• Experience in a medical or clinical office is required.
• Experience with insurance verification is required.

Responsibilities

• Schedule new and returning patients.
• Verify patient insurance, obtain necessary approval and pre-certification, and ensure proper documentation is completed.
• Calculate patient balances and payment due in advance to ensure payment is received at time of service.
• Collect OTC payments in accordance with Patient Payment Guidelines and enter payments into billing system.
• Send required documentation to case managers, adjusters, etc. for Worker’s Comp patients.
• Contact referrals the same day as received and attempt to schedule appointment within 24 hours.
• Run weekly reports and submit to central business office in a timely fashion.
• Comply with all company policies and procedures as well as State and Federal regulations.
• Perform other duties as required to meet the needs of the company.

Education

High school diploma or equivalent

Job description

TherapySouth is seeking an Office Coordinator to manage day-to-day operational and administrative tasks at the clinic. You will handle scheduling, insurance verification, and patient balances to ensure smooth front-desk flow.

The role requires a high school diploma and prior medical office experience, with responsibility for payments, documentation, and coordination with case managers and referrals.