Healthcare Front Desk & Scheduling Specialist

Talentify; Selma (AL); On-site; USD 19,000 - 25,000; Full time

Job summary

ScionHealth is seeking a Clinic Receptionist to greet patients, verify insurance information, and schedule appointments. You will maintain patient confidentiality and provide excellent customer service while coordinating with staff and providers.

The role requires strong communication, multitasking, and proficiency in EMR systems and Microsoft Office. Prior experience in a medical office is preferred; HIPAA compliance is essential.

Qualifications

• High School Diploma or equivalent required; healthcare setting preferred.
• Experience in medical office or reception is a plus.
• Knowledge of HIPAA and patient confidentiality is essential.

Responsibilities

• Greet and register patients; verify demo and insurance info.
• Schedule appointments and manage the calendar; answer calls.
• Collect copays and provide receipts; process payments.
• Assist with paperwork and signatures; maintain HIPAA confidentiality.
• Verify benefits and obtain pre-authorization as needed.
• Maintain reception area and perform clerical tasks (scanning, faxing, data entry).

Skills

Customer service

Communication

Multitasking

EMR systems

Microsoft Office

Insurance verification

HIPAA compliance

Education

High School Diploma or equivalent

Tools

EMR software

Microsoft Office

Phone systems

Job description

ScionHealth is seeking a Clinic Receptionist to greet patients, verify insurance information, and schedule appointments. You will maintain patient confidentiality and provide excellent customer service while coordinating with staff and providers.

The role requires strong communication, multitasking, and proficiency in EMR systems and Microsoft Office. Prior experience in a medical office is preferred; HIPAA compliance is essential.