Theatre Team Member: Guest Experience Pro

Cinemark USA, Inc.; Valley View (OH); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc. is seeking a Theatre Team Member to create a welcoming guest experience and provide accurate information on movies, events, and pricing. You may work across Usher, Box Office, or Concession roles as staffing needs require.

The position emphasizes quick, accurate service, knowledge of MPAA ratings, safety, and a friendly, energetic attitude during each shift. Training and benefits are included where offered.

Qualifications

• Must be at least 16 years of age.
• Experience in customer service is a plus.
• Ability to communicate effectively in English.
• Ability to work in a team environment and independently.
• Regular and consistent attendance is required.

Responsibilities

• Greet Guests with a smile in a timely and professional manner.
• Operate Cinemark’s POS system for transactions at the register.
• Verify tickets and direct Guests to auditoriums.
• Provide pricing, show information, and respond to Guest questions with courtesy.

Skills

Guest service

Interpersonal skills

English communication

Team player

Attention to safety

Job description

Cinemark USA, Inc. is seeking a Theatre Team Member to create a welcoming guest experience and provide accurate information on movies, events, and pricing. You may work across Usher, Box Office, or Concession roles as staffing needs require.

The position emphasizes quick, accurate service, knowledge of MPAA ratings, safety, and a friendly, energetic attitude during each shift. Training and benefits are included where offered.