Theatre Guest Experience Associate

Cinemark USA, Inc.; Spring (TX); On-site; USD 12,000 - 17,000; Part time

Benefits offered by this job

Employee discount

401(k) matching

Growth opportunities

Education assistance

Health benefits

Parental leave

Paid time off

Daily pay

Free movies

Job summary

Cinemark USA, Inc. is seeking Team Members to create a welcoming guest experience in our theaters. You will answer guest questions, operate the POS system, verify tickets, and share information on pricing, events, and screenings.

The role may include duties as an Usher, Box Office, or Concessionist based on staffing needs. Responsibilities also include theater inspections for sound quality, safety, and cleanliness, food prep, and adherence to health and safety standards.

Responsibilities

• Greets Guests with a smile in a timely and professional manner
• Operates Cinemark’s POS system for all transactions completed on assigned register
• Verifies tickets at podium and directs Guests to an auditorium
• Provides pricing, movie, specialist event, alternative movie selections, and general theatre information
• Responds to phone calls and questions from Guests in a professional and quality customer service manner
• Conducts theatre inspections to monitor movie presentation and sound quality, watch for content theft, and help maintain a safe environment
• Keeps theatre property clean and free from debris in all areas
• Prepares food and operates cooking, warming, and popping equipment
• Complies with local, state, and federal food safety laws
• Assists with opening and closing duties and other work-related tasks as assigned

Job description

Cinemark USA, Inc. is seeking Team Members to create a welcoming guest experience in our theaters. You will answer guest questions, operate the POS system, verify tickets, and share information on pricing, events, and screenings.

The role may include duties as an Usher, Box Office, or Concessionist based on staffing needs. Responsibilities also include theater inspections for sound quality, safety, and cleanliness, food prep, and adherence to health and safety standards.