Theatre Operations Manager — Guest Experience Leader

Socket.dev; Denver (CO); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) match

Daily free popcorn

Discounts on food & drinks

Free movie passes

Employee Assistance Program (EAP)

Job summary

As a Manager at AMC, you’ll lead operations and people with purpose—supporting AMC’s Mission while bringing our Values to life. You’ll drive results through coaching, communication, and ownership, and help create a culture where team members grow and guests feel like stars.

AMC provides a compensation range for open positions; the position’s hourly rate reflects location and experience. You’ll oversee staffing, reporting, and guest-service standards while supporting the General Manager to hit

Qualifications

• Must be at least 21 years old; other location-specific age requirements may apply.
• Six months supervisory or commensurate leadership experience.
• One year experience in guest-focused business (retail, restaurant, hospitality, etc.).
• Strong oral and written communication skills.

Responsibilities

• Perform daily, opening, and closing operational and administrative duties.
• Oversee and complete theatre administrative reports.
• Ensure that associates consistently meet AMC Guest Service standards.
• Ensure proper staffing levels across all areas of the theatre.
• Reinforce guest and operational focus through MBWA.
• Review financial numbers regularly to drive performance and optimize the guest experience.
• Oversee an assigned theatre department, if applicable.
• Listen, communicate, and work effectively with guests in a high-volume setting.
• Support the General Manager/Senior Manager in achieving Food & Beverage-related guest service and financial goals.
• Complete all other functions and assignments as assigned by the General Manager/Senior Manager.
• Maintain regular personal attendance for all scheduled shifts in accordance with AMC’s Management Work Schedule Policy.

Job description

As a Manager at AMC, you’ll lead operations and people with purpose—supporting AMC’s Mission while bringing our Values to life. You’ll drive results through coaching, communication, and ownership, and help create a culture where team members grow and guests feel like stars.

AMC provides a compensation range for open positions; the position’s hourly rate reflects location and experience. You’ll oversee staffing, reporting, and guest-service standards while supporting the General Manager to hit