Theatre Operations Leader - Guest Experience & Team Growth

AMC Theatres; Camp Hill (Cumberland County); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and視ion

401(k) match

Daily free popcorn

Free movie passes

Discounts on food and drinks

Job summary

AMC Theatres is seeking a Manager to lead operations and people with purpose, supporting our mission and values. You’ll coach, communicate, and own outcomes to create a culture where teams grow and guests feel like stars.

Gain valuable experience with comprehensive benefits, including medical/dental/vision, 401(k) matching, and daily free popcorn. Compensation ranges by market; this role pays $18.05–$19.00 per hour depending on location.

Qualifications

• Six months supervisory or commensurate leadership experience.
• One year experience in guest-focused business (retail, restaurant, hospitality, etc.).
• Proficient computer knowledge (Microsoft Office Suite, theatre‑specific systems)

Responsibilities

• Perform daily, opening, and closing operational and administrative duties.
• Oversee and complete theatre administrative reports.
• Ensure that associates consistently meet AMC Guest Service standards.
• Ensure proper staffing levels across all areas of the theatre.
• Reinforce guest and operational focus through MBWA (Managing By Walking Around).
• Review financial numbers regularly to drive performance and optimize the guest experience.
• Oversee an assigned theatre department, if applicable.
• Listen, communicate, and work effectively with guests in a high-volume setting.
• Support the General Manager/Senior Manager in achieving Food & Beverage-related guest service and financial goals.
• Complete all other functions and assignments as assigned by the General Manager/Senior Manager (where applicable).
• Maintain regular personal attendance for all scheduled shifts in accordance with AMC’s Management Work Schedule Policy.

Skills

Leadership

Communication

Time management

Guest service

Staffing

Ownership

Problem solving

Analytical thinking

Tools

Microsoft Office Suite

Theatre systems

Job description

AMC Theatres is seeking a Manager to lead operations and people with purpose, supporting our mission and values. You’ll coach, communicate, and own outcomes to create a culture where teams grow and guests feel like stars.

Gain valuable experience with comprehensive benefits, including medical/dental/vision, 401(k) matching, and daily free popcorn. Compensation ranges by market; this role pays $18.05–$19.00 per hour depending on location.