Theatre Operations Manager | Guest Experience Leader

AMC Entertainment; Arlington (VA); On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) match

Free popcorn

Free movie admissions

Employee Assistance Program (EAP)

Vacation / paid time off

Gift card discounts

Job summary

AMC Entertainment in Arlington, VA is seeking a Manager to lead daily theatre operations and a team of crew and supervisors. You’ll coach staff, manage scheduling, and ensure AMC Guest Service standards are met while delivering a memorable guest experience.

You’ll review financials, optimize performance, uphold AMC’s values, and foster an inclusive, safe, and productive work environment. This role requires at least six months of leadership experience and a hands-on approach to hospitality, with

Qualifications

• Must be at least 18 years old.
• Six months supervisory or commensurate leadership experience.
• One year experience in guest-focused business (retail, restaurant, hospitality, etc.).
• Strong oral and written communication skills.

Responsibilities

• Perform daily, opening, and closing operational and administrative duties.
• Oversee and complete theatre administrative reports.
• Ensure that associates consistently meet AMC Guest Service standards.
• Ensure proper staffing levels across all areas of the theatre.
• Reinforce guest and operational focus through MBWA (Managing By Walking Around).
• Review financial numbers regularly to drive performance and optimize the guest experience.

Skills

Leadership

Communication

Time management

Job description

AMC Entertainment in Arlington, VA is seeking a Manager to lead daily theatre operations and a team of crew and supervisors. You’ll coach staff, manage scheduling, and ensure AMC Guest Service standards are met while delivering a memorable guest experience.

You’ll review financials, optimize performance, uphold AMC’s values, and foster an inclusive, safe, and productive work environment. This role requires at least six months of leadership experience and a hands-on approach to hospitality, with