Theatre Operations Leader

AMC Entertainment; Garland (TX); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Premium pay for holidays

Comprehensive medical, dental, and vis

401(k) match

Daily free popcorn

AMC gift cards discounts

Free movies nationwide

Two guest passes

Job summary

AMC Entertainment is seeking a Manager to lead theatre operations with a focus on guest experience and team development. The role emphasizes coaching, communication, and ownership to create a culture where crew members grow and guests feel like stars.

You will oversee staffing, reporting, and performance metrics while supporting the General Manager in achieving guest service and financial goals. AMC offers comprehensive benefits and growth opportunities across locations.

Qualifications

• Six months supervisory or commensurate leadership experience.
• Must be at least 18 years old; other location-specific age requirements may apply.
• One year experience in guest-focused business (retail, restaurant, hospitality, etc.).
• Demonstrated analytical, planning, and problem-solving skills.

Responsibilities

• Perform daily, opening, and closing operational and administrative duties.
• Oversee and complete theatre administrative reports.
• Ensure that associates consistently meet AMC Guest Service standards.
• Ensure proper staffing levels across all areas of the theatre.
• Reinforce guest and operational focus through MBWA (Managing By Walking Around).
• Review financial numbers regularly to drive performance and optimize the guest experience.
• Oversee an assigned theatre department, if applicable.
• Listen, communicate, and work effectively with guests in a high-volume setting.
• Support the General Manager/Senior Manager in achieving Food & Beverage-related guest service and financial goals.
• Complete all other functions and assignments as assigned by the General Manager/Senior Manager (where applicable).
• Maintain regular personal attendance for all scheduled shifts in accordance with AMC’s Management Work Schedule Policy.

Skills

Leadership

Communication

Time management

Guest service

Tools

MS Office

Theatre systems

Job description

AMC Entertainment is seeking a Manager to lead theatre operations with a focus on guest experience and team development. The role emphasizes coaching, communication, and ownership to create a culture where crew members grow and guests feel like stars.

You will oversee staffing, reporting, and performance metrics while supporting the General Manager in achieving guest service and financial goals. AMC offers comprehensive benefits and growth opportunities across locations.