Theatre Operations Leader — Growth & Perks

Cinemark; Lancaster (TX); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

401(k) Matching

Health Benefits

Growth Opportunities

Education Assistance

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark is seeking an Assistant Manager to support theatre operations, enforce policies, and train staff. This role offers cross-training across departments and a path to Senior Assistant Manager, Theatre Manager, or General Manager through our Management Accreditation Program after six months.

You will lead teams, ensure guest satisfaction, manage cash, and uphold safety standards while adapting to busy shifts, evenings, weekends, and holidays.

Qualifications

• Must be at least 18 years old.
• High School or G.E.D. graduate preferred.
• Availability to work evenings, weekends, and holidays.
• Ability to communicate in English.
• Ability to train and lead others.

Responsibilities

• Follows the direction of the General Manager
• Supports General Manager’s decisions in communication with the staff
• Responsible for working in all departments and all theatre job functions
• Trains and coaches Team Members in their specific job functions
• Assists in the preparation of administrative and special reports for the General Manager
• Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition
• Reports the need for building, property, and equipment repairs to General Manager
• Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service
• Lears and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all Team Members fairly and consistently
• Reports all Employee relations issues to the General Manager (In the absence of the GM, management should report Employee relations issues to www.convercent.com)
• All management members must follow the Employee Relations Reporting Protocol
• All management members are held at a high work ethic standard and code of conduct
• Consistently identifies and sanitizes Employee and Gust high-contact
• Properly utilizes Personal Protective Equipment while completing position-specific tasks
• Adapts to the frequency and scope of required cleaning tasks
• Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
• Performs other work-related duties as assigned

Skills

Guest service

Lead Others

Communication

Time management

Teamwork

Education

High school diploma or GED

Job description

Cinemark is seeking an Assistant Manager to support theatre operations, enforce policies, and train staff. This role offers cross-training across departments and a path to Senior Assistant Manager, Theatre Manager, or General Manager through our Management Accreditation Program after six months.

You will lead teams, ensure guest satisfaction, manage cash, and uphold safety standards while adapting to busy shifts, evenings, weekends, and holidays.