Theatre Ops & People Lead — Growth Path & Perks

Cinemark USA, Inc.; Spring (TX); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark USA, Inc. is seeking an Assistant Manager to help run theatre operations with a focus on policy compliance, training, and guest service across all departments.

The role provides a pathway to Senior Assistant Manager, Theatre Manager, or General Manager after completing the Management Accreditation Program and six months of experience. The position requires flexible hours, strong leadership, and a commitment to safety, attendance, and excellent guest service.

Qualifications

• Must be at least 18 years of age.
• High School or G.E.D. graduate preferred.
• Completion of Cinemark's Management Accreditation Program courses.
• Completes basic food handling training and obtains required certification.
• Safe Alcohol Service training if alcohol is handled.
• Availability to work flexible hours including evenings, weekends, holidays.
• Regular and consistent attendance.
• Energetic and friendly attitude on each shift.
• Provides excellent Guest service and cash handling accuracy.
• Interpersonal skills to communicate with all ages and personalities.
• Must converse in English.
• Ability to work in a team and independently.
• Ability to take and follow direction; shows urgency.
• Excellent time management and organizational skills.
• Ability to train and lead others; resolve conflict.

Responsibilities

• Follows the direction of the General Manager.
• Supports GM decisions in staff communication.
• Works in all departments and theatre functions.
• Trains and coaches Team Members in their functions.
• Prepares administrative and special reports for the GM.
• Inspects theatre building, parking lot, landscaping, and equipment.
• Reports repairs to the GM.
• Ensures Staff adhere to dress code.
• Interacts with Guests to improve service.
• Enforces Cinemark guidelines with staff.
• Reports Employee relations issues to GM.
• Adheres to Employee Relations Reporting Protocol.
• Maintains high work ethics and conduct standards.
• Identifies and sanitizes high-contact areas.
• Uses PPE as required in tasks.
• Adapts to cleaning task frequency/scope.
• Addresses safety or security issues.
• Performs other duties as assigned.

Skills

Guest service

Team training

Time management

Interpersonal skills

English proficiency

Attendance

Cash handling

Conflict resolution

Education

High School diploma or GED

Management Accreditation Program completion

Management Foundations/Annual Certifications/MAP Core courses

Job description

Cinemark USA, Inc. is seeking an Assistant Manager to help run theatre operations with a focus on policy compliance, training, and guest service across all departments.

The role provides a pathway to Senior Assistant Manager, Theatre Manager, or General Manager after completing the Management Accreditation Program and six months of experience. The position requires flexible hours, strong leadership, and a commitment to safety, attendance, and excellent guest service.