Theatre Operations Lead

AMC Entertainment; Garland (TX); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Free movies

Popcorn and discounts

Job summary

AMC Entertainment is seeking a Supervisor to direct the theatre crew's daily performance, ensure smooth operations, and deliver a welcoming guest experience. You will lead with energy, communicate with care, and grow as a leader in a fast-paced, movie-loving environment.

The role includes supervising cash handling, floor operations, inventory, scheduling, and guest service, with a focus on safety and compliance.

Qualifications

• Must be at least 18 years old; other location-specific age requirements may apply.
• Six months of supervisory or commensurate leadership experience.
• Evening, weekend, and occasional holiday availability; theatres open year-round.
• Be able to lift up to 50 pounds and carry up to 90 feet.

Responsibilities

• Coordinate and coach theatre crew through daily responsibilities to ensure strong performance and guest service.
• Assist in floor operations and crew placement based on business needs.
• Oversee opening and closing procedures and coordinate access for vendors during off-hours.
• Accurately pull and count cash, coupons, and equivalents; enter results into the system and prepare deposits.
• Maintain cash-handling accuracy and complete required forms.
• Support inventory processes and assist in preparing crew schedules (final approval by management).
• Troubleshoot system issues by opening support tickets and following up on resolution.
• Resolve guest concerns and research AMC Stubs or refund-related issues.
• Distribute and reconcile passes and assist in other duties as directed by management.

Skills

Leadership

Communication

Guest service

Teamwork

Time management

Tools

Microsoft Office

Theatre systems

Job description

AMC Entertainment is seeking a Supervisor to direct the theatre crew's daily performance, ensure smooth operations, and deliver a welcoming guest experience. You will lead with energy, communicate with care, and grow as a leader in a fast-paced, movie-loving environment.

The role includes supervising cash handling, floor operations, inventory, scheduling, and guest service, with a focus on safety and compliance.