Theatre Operations & Guest Experience Lead

B&B THEATRES MANAGEMENT COMPANY LLC; Coopersville (LA); Vor Ort; USD 42.000 - 65.000; Vollzeit

Zusammenfassung

B&B Theatres Management Company LLC is seeking an Assistant Manager to support theater operations, hire and train staff, and ensure guests receive excellent service. The role involves supervising teams, coordinating schedules, and maintaining smooth daily operations to maximize guest satisfaction.

The position requires evening, weekend, and holiday availability, with a focus on providing a warm welcome and ensuring quality service across all theater amenities.

Qualifikationen

• Must be at least 18 years old at the time of hire.
• If aged 21 or older, R-Serving certification is required for locations with bars or packaged alcohol; must be willing to pour basic drinks.
• Must obtain Food Handler and/or Food Manager certifications as required by specific location assignments.
• Must have a valid driver license and vehicle insurance.
• Must be available to open and/or close regularly.

Aufgaben

• Assist the Theatre General Manager in organizing, planning, and implementing strategy.
• Coordinate operations and ensure schedules and objectives are met.
• Supervise and motivate staff.
• Interact with guests to assess needs and feedback.
• Assist in hiring, training, and maintaining employee records.
• Ensure adherence to company policies and safety guidelines.

Kenntnisse

Customer service

Staff supervision

Scheduling

Conflict resolution

Interpersonal skills

Cash handling

Jobbeschreibung

B&B Theatres Management Company LLC is seeking an Assistant Manager to support theater operations, hire and train staff, and ensure guests receive excellent service. The role involves supervising teams, coordinating schedules, and maintaining smooth daily operations to maximize guest satisfaction.

The position requires evening, weekend, and holiday availability, with a focus on providing a warm welcome and ensuring quality service across all theater amenities.