Theatre Office Administrator (Part-Time, PTO)

Stagecrafters; Royal Oak (MI); On-site; USD 2,066,000 - 3,444,000; Part time

Benefits offered by this job

Paid time off

Job summary

Stagecrafters seeks an organized Theatre Office Administrator to manage the box office and theatre office daily operations.

The role serves as the primary contact for patrons, members, volunteers, vendors, and donors, delivering courteous service while handling ticketing, payments, and data entry. Strong organizational and communication skills are essential, with proficiency in AudienceView and standard office software.

Qualifications

• Strong commitment to customer service and confidentiality.
• Ability to manage patron, donor, and ticketing data accurately.
• Proficiency with Excel, Word, and standard office software.
• Experience with database or CRM systems and data integrity.

Responsibilities

• Process ticket transactions and subscriptions using AudienceView.
• Handle cash, checks, and credit card payments securely.
• Prepare daily financial reports for the Controller.
• Maintain accurate patron, member, donor, and ticketing records.
• Provide excellent customer service in person, by phone, and via email.
• Assist with mail, copying, scanning, and data entry tasks.
• Support office operations and vendor coordination.
• Keep office organized and welcoming for visitors.

Skills

Customer service

Data entry

Database management

Excel

Word

Google Docs

Attention to detail

Organization

Communication skills

Independent working

Team collaboration

Tools

AudienceView

Job description

Stagecrafters seeks an organized Theatre Office Administrator to manage the box office and theatre office daily operations.

The role serves as the primary contact for patrons, members, volunteers, vendors, and donors, delivering courteous service while handling ticketing, payments, and data entry. Strong organizational and communication skills are essential, with proficiency in AudienceView and standard office software.