Theatre Guest Experience Specialist

Cinemark USA, Inc.; Douglas Corner (AR); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Health Benefits

Education Assistance

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc. is seeking a Theatre Team Member to create a welcoming, hero-like guest experience. You will greet Guests, run transactions, verify tickets, and share information about films and events. The role involves cross-functional work as Usher, Box Office, or Concessionist as staffing requires.

The position emphasizes customer service, standing for long periods, and teamwork in a fast-paced cinema environment. Benefits apply to eligible hourly and salaried team members.

Qualifications

• Proven ability to deliver friendly guest service.
• Basic math and cash handling accuracy.
• Strong teamwork and communication in a fast-paced environment.

Responsibilities

• Greet Guests with a smile in a timely, professional manner.
• Operate the POS system for all transactions at the register.
• Verify tickets and direct Guests to theaters.
• Provide pricing, film info, and event details to Guests.
• Respond to guest questions with image of helpful, accurate service.
• Maintain a clean, safe theatre environment across all areas.
• Assist with opening/closing duties as needed by management.
• Perform other duties as assigned by management.

Skills

Guest service

Cash handling

Teamwork

English communication

Flexibility

Job description

Cinemark USA, Inc. is seeking a Theatre Team Member to create a welcoming, hero-like guest experience. You will greet Guests, run transactions, verify tickets, and share information about films and events. The role involves cross-functional work as Usher, Box Office, or Concessionist as staffing requires.

The position emphasizes customer service, standing for long periods, and teamwork in a fast-paced cinema environment. Benefits apply to eligible hourly and salaried team members.