Theatre Guest Experience Associate

Cinemark USA, Inc.; Temple (TX); On-site; USD 11,000 - 17,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark Team Members create a welcoming environment for Guests at Cinemark theatres. You will greet Guests, operate the POS, verify tickets, and provide movie information. Staff may cross-train as an Usher, Box Office, or Concessionist as needs require.

We seek energetic, friendly individuals who can deliver strong guest service and follow safety procedures. Availability for evenings, weekends, and holidays is expected.

Qualifications

• Provides excellent Guest service and accurate information to Guests.
• Interpersonal skills to communicate with Guests of all ages and backgrounds.
• Ability to work in a fast-paced theatre environment while maintaining quality service.

Responsibilities

• Greets Guests in a timely and professional manner.
• Operates Cinemark’s POS system for all transactions at the register.
• Verifies tickets at podium and directs Guests to their auditorium.
• Provides pricing, movie and event information, and general theatre guidance.
• Responds to Guest questions with professional customer service.
• Performs theatre inspections for safety and presentation quality.
• Maintains clean and safe theatre areas (lobby, aisles, restrooms, auditoriums).
• Prepares food and operates cooking and warming equipment.
• Follows local, state, and federal food safety rules.
• Supports opening and closing duties as needed.

Skills

Guest service

Cash handling

English proficiency

Teamwork

Tools

POS system

Job description

Cinemark Team Members create a welcoming environment for Guests at Cinemark theatres. You will greet Guests, operate the POS, verify tickets, and provide movie information. Staff may cross-train as an Usher, Box Office, or Concessionist as needs require.

We seek energetic, friendly individuals who can deliver strong guest service and follow safety procedures. Availability for evenings, weekends, and holidays is expected.