Theatre Guest Experience Associate | Growth & Perks

Cinemark USA, Inc.; Tucson (AZ); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc is seeking motivated Team Members to greet guests, operate the POS system, and provide accurate information about movies and showtimes. You may work as Usher, Box Office, or Concessionist depending on staffing needs, ensuring a safe, clean, and welcoming theater experience.

Responsibilities include assisting guests, handling cash, maintaining theater areas, and following health and safety standards while delivering great service in a fast-paced environment.

Qualifications

• Must be at least 16 years old.
• Completes basic food handling training or local health/safety certification where required.
• Flexible hours including evenings, weekends, and holidays.
• Regular and consistent attendance.
• Energetic, friendly attitude during each shift.
• Excellent guest service and communication with diverse patrons.
• Ability to work in English.

Responsibilities

• Greets guests with a smile in a timely and professional manner.
• Operates the POS system for all transactions on assigned register.
• Verifies tickets and directs guests to auditoriums.
• Provides pricing, movie info, and promotions.
• Responds to guest questions with professional service.
• Keeps theatre clean and safe; monitors safety issues.
• Assists with opening/closing duties as assigned.
• Performs other duties as assigned.

Skills

Team interaction

Cash handling

Guest service

Tools

POS system

Job description

Cinemark USA, Inc is seeking motivated Team Members to greet guests, operate the POS system, and provide accurate information about movies and showtimes. You may work as Usher, Box Office, or Concessionist depending on staffing needs, ensuring a safe, clean, and welcoming theater experience.

Responsibilities include assisting guests, handling cash, maintaining theater areas, and following health and safety standards while delivering great service in a fast-paced environment.