Theatre Guest Experience Associate

Cinemark USA, Inc.; Kalispell (MT); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc. is seeking Team Members to create a welcoming guest experience and provide accurate information about movies, events, and promotions. You may perform Usher, Box Office, or Concessionist duties as staffing needs require.

Team Members must be 16+, able to handle cash, and deliver high-quality guest service with a friendly attitude while maintaining store cleanliness and safety standards.

Qualifications

• Must be at least 16 years old.
• Ability to follow safety and food handling procedures where applicable.
• Flexible availability including evenings, weekends, and holidays.
• Strong guest-service orientation and friendly attitude.
• Able to communicate in English and work well in a team.
• Accurate cash handling and basic math.
• Willingness to learn store policies and procedures.

Responsibilities

• Greet Guests with a smile and assist with questions.
• Operate the POS system for transactions at the register.
• Verify tickets and direct Guests to seating.
• Provide pricing, movie information and promotional details.
• Maintain cleanliness in lobby, concessions, restrooms and auditoriums.
• Support opening/closing duties and cross-functional roles as needed.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Positive attitude

Tools

POS system

Job description

Cinemark USA, Inc. is seeking Team Members to create a welcoming guest experience and provide accurate information about movies, events, and promotions. You may perform Usher, Box Office, or Concessionist duties as staffing needs require.

Team Members must be 16+, able to handle cash, and deliver high-quality guest service with a friendly attitude while maintaining store cleanliness and safety standards.