Theatre Guest Experience Associate

Regal; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

Regal is seeking Floor Staff in Florida to support concession, box office, and usher roles. You will operate POS systems, promote loyalty programs, handle tickets, and guide guests to seats.

The role emphasizes guest service, schedule adherence, and maintaining a clean theatre environment. The position may involve duties across concession, box office, and usher tasks, with expectations of strong communication and ability to work under schedule pressures.

Qualifications

• Public speaking and listening skills for guest interaction.
• Strong communication with coworkers and management.
• Ability to follow safety, grooming, and attendance standards.

Responsibilities

• Operate POS system and manage cash drawer and concessions inventory.
• Promote Regal Crown Club program and upsell items.
• Tear tickets, direct patrons, and assist in seating.
• Ensure cleanliness of concession areas and auditoriums.

Skills

Public speaking

Listening effectively

Customer service

Communication skills

Education

Cast certification program

Box office cashier training

Tools

POS system

Job description

Regal is seeking Floor Staff in Florida to support concession, box office, and usher roles. You will operate POS systems, promote loyalty programs, handle tickets, and guide guests to seats.

The role emphasizes guest service, schedule adherence, and maintaining a clean theatre environment. The position may involve duties across concession, box office, and usher tasks, with expectations of strong communication and ability to work under schedule pressures.