Theatre Floor Supervisor: Lead & Guest Experience

AMC Entertainment; Vinings (GA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) match

Employee Assistance Program (EAP)

Free movies nationwide

Discounts on food and drinks

Job summary

AMC Entertainment is seeking a Supervisor to guide theatre crews, ensuring smooth daily operations and exceptional guest experiences. The role emphasizes leadership, communication, and adherence to standards in a fast-paced cinema environment.

Responsibilities include coaching staff, handling opening/closing tasks, and resolving guest concerns while maintaining cash controls and inventory processes. This full‑time on‑site position offers benefits and growth opportunities in a movie-loving

Qualifications

• Six months of supervisory or commensurate leadership experience.
• The role requires evening, weekend, and occasional holiday availability.
• Strong guest service, communication, leadership, and teamwork skills.

Responsibilities

• Coordinate and coach theatre crew members through their daily responsibilities, ensuring strong performance and guest service.
• Oversee opening and closing procedures and provide access to vendors for deliveries and repairs.
• Assign registers, distribute banks, and reconcile floor safes.
• Accurately pull and count cash, coupons, and equivalents; enter results into the system.
• Resolve guest concerns and research AMC Stubs or refund-related issues.

Skills

Leadership

Communication

Time management

Guest service

Teamwork

Tools

Microsoft Office Suite

Theatre-specific systems

Job description

AMC Entertainment is seeking a Supervisor to guide theatre crews, ensuring smooth daily operations and exceptional guest experiences. The role emphasizes leadership, communication, and adherence to standards in a fast-paced cinema environment.

Responsibilities include coaching staff, handling opening/closing tasks, and resolving guest concerns while maintaining cash controls and inventory processes. This full‑time on‑site position offers benefits and growth opportunities in a movie-loving