Theatre Team Lead: Guest Experience & Operations

AMC Entertainment; Virginia Beach (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

EAP access

401(k) match

Free popcorn

Discounts on food and drinks

AMC gift cards

Free movies

Job summary

AMC Entertainment is seeking a proactive Supervisor to manage theatre crew, ensure smooth daily operations, and deliver an exceptional guest experience. You will lead with energy, coach staff, and maintain high standards while keeping the venue welcoming and safe.

Your role requires strong communication, teamwork, and the ability to adapt in a fast-paced movie theatre environment. Expect to work evenings and weekends with opportunities to grow within a dynamic entertainment company.

Qualifications

• Six months of supervisory or commensurate leadership experience.
• Evening, weekend, and occasional holiday availability.
• Must be 18 years or older and willing to training/certifications.

Responsibilities

• Coordinate and coach theatre crew through daily responsibilities and guest service.
• Oversee opening/closing procedures and access for vendors during off-hours.
• Manage cash handling, bank deposits, and descrepancies; reconcile floor safes.

Skills

Leadership

Guest service

Communication

Teamwork

Job description

AMC Entertainment is seeking a proactive Supervisor to manage theatre crew, ensure smooth daily operations, and deliver an exceptional guest experience. You will lead with energy, coach staff, and maintain high standards while keeping the venue welcoming and safe.

Your role requires strong communication, teamwork, and the ability to adapt in a fast-paced movie theatre environment. Expect to work evenings and weekends with opportunities to grow within a dynamic entertainment company.