Theatre Team Leader – Guest Experience

AMC Entertainment; Franklin (TN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Employee Assistance Program (EAP)

401(k) match

Free popcorn & discounts on food andDr

Free movies at AMC nationwide

Job summary

AMC Entertainment is seeking a Supervisor to help direct the daily performance of the theatre crew and ensure smooth operations for guests and staff. You will lead with energy, communicate with care, and foster a welcoming environment in a fast-paced movie theater setting.

You will coordinate daily duties, oversee opening/closing, manage cash handling, and support scheduling and guest services. A flexible schedule with evenings and holidays is needed, along with a commitment to AMC policies and

Qualifications

• Must be at least 18 years old; other location-specific age requirements may apply.
• Six months of supervisory or commensurate leadership experience.
• Evening, weekend, and occasional holiday availability.
• Be a reliable teammate by showing up on time.
• Adherence to Wardrobe 101 Standards and AMC policies.

Responsibilities

• Coordinate and coach theatre crew members through daily responsibilities.
• Assist in floor operations and proper crew placement.
• Oversee opening and closing procedures and access for vendors.
• Count cash, coupons, and equivalents; deposit preparation.
• Maintain cash-handling accuracy and complete forms.
• Support inventory processes and crew scheduling.
• Troubleshoot system issues and open support tickets.
• Resolve guest concerns and refunds; AMC Stubs issues.

Skills

Supervisory experience

Guest service

Leadership

Communication

Teamwork

Microsoft Office Suite

Tools

Microsoft Office

Job description

AMC Entertainment is seeking a Supervisor to help direct the daily performance of the theatre crew and ensure smooth operations for guests and staff. You will lead with energy, communicate with care, and foster a welcoming environment in a fast-paced movie theater setting.

You will coordinate daily duties, oversee opening/closing, manage cash handling, and support scheduling and guest services. A flexible schedule with evenings and holidays is needed, along with a commitment to AMC policies and