Theatre Floor Guest Experience Associate

Regal; Bend (OR); On-site; USD 17,000 - 22,000; Full time

Job summary

Regal Bend in Oregon is seeking friendly Floor Staff to support Box Office, Concession, or Usher roles. You will ensure guest satisfaction, handle tickets and cash, promote Regal Crown Club, and maintain cleanliness and safety.

Must complete cast certification and training. Tasks include assisting guests, enforcing MPAA guidelines, and working with management to deliver exceptional service in a fast-paced environment.

Qualifications

• Completion of cast certification program as a cast member and as box office cashier, or progress toward completion.
• If alcohol service is involved, complete required state/local training.
• Ability to read, interpret policies and maintain guest safety.

Responsibilities

• Operate Box Office POS with cash handling accuracy.
• Handle concessions POS and inventory.
• Ushers assist guests to seats and enforce MPAA guidelines.
• Promote Regal Crown Club and upsell premium experiences.
• Maintain theatre cleanliness and safety during shifts.

Skills

Customer service

Cash handling

Communication

Education

Cast certification program

Job description

Regal Bend in Oregon is seeking friendly Floor Staff to support Box Office, Concession, or Usher roles. You will ensure guest satisfaction, handle tickets and cash, promote Regal Crown Club, and maintain cleanliness and safety.

Must complete cast certification and training. Tasks include assisting guests, enforcing MPAA guidelines, and working with management to deliver exceptional service in a fast-paced environment.