Seasonal Theater Guest Experience Associate

Regal; Portland (OR); On-site; USD 17,000 - 22,000; Part time

Job summary

Regal in Portland, OR is hiring Floor Staff to support concessions and usher duties. These are variable hour, part-time hourly roles focused on delivering exceptional guest service in a theatre environment.

Team members must maintain attendance, follow safety policies, and comply with dress code; alcohol service may apply if relevant; training includes safety, harassment, and MPAA guidelines. Evenings, weekends and holiday shifts required, with duties ranging from ticketing to concessions and

Qualifications

• Completion of cast certification program as a cast member and box office cashier or progress toward completion required.
• Ability to read and follow training materials on safety and harassment and discrimination.
• Strong customer service and public speaking skills.
• Ability to work nights, weekends and holidays as required.

Responsibilities

• Operate POS system and ensure accurate cash handling.
• Promote Regal Crown Club program.
• Operate, prepare and clean concession equipment.
• Upsell and suggestive selling.
• Follow food safety laws and maintain clean facilities.
• Direct guests to seats and manage crowd control.
• Enforce MPAA rating system and assist with usher duties.
• Read training materials on harassment and discrimination.

Skills

Customer service

Public speaking

Communication skills

Attention to detail

Teamwork

Education

Cast certification program

Tools

POS system

Cash handling

Job description

Regal in Portland, OR is hiring Floor Staff to support concessions and usher duties. These are variable hour, part-time hourly roles focused on delivering exceptional guest service in a theatre environment.

Team members must maintain attendance, follow safety policies, and comply with dress code; alcohol service may apply if relevant; training includes safety, harassment, and MPAA guidelines. Evenings, weekends and holiday shifts required, with duties ranging from ticketing to concessions and